For prizes with a value of $600 or less, you can typically claim it at any North Carolina retailer, if the store has the funds to be able to do so. You can also visit any Regional Office to claim the prize, as well as by mail. You will not be required to have additional documents, for example, photo ID, for these claims.
For prizes between $600 and $99,999.99, you are required to make a claim at the North Carolina Lottery Headquarters, any Regional Office, or by mail. In any case, a photo ID is required as well as a Social Security card. A specific winner claim for is also necessary for any prize that falls within this category.
If you are lucky enough to win a prize of $100,000 or more, the winnings will need to be claimed in person at the North Carolina Lottery Headquarters, located in Raleigh, and cannot be claimed by mail.
No matter how you claim, you will have 90 days after the scratch game’s end date to make your claim. Mailed tickets are included in this timeframe and must be received before the 90 days is reached. You will also need to sign the back of your winning ticket before you make the claim.
Here are the addresses of the claim offices located throughout North Carolina where you can redeem prizes:
For any mail claim, please send your signed scratch off card, as well as the required paperwork, to:
In North Carolina, lottery winnings over $600 are subject to a federal withholding rate of 24% of your prize.